Privacy policy

Website: https://www.zenithjewelco.com/
Store Name: Zenith Jewel Co.
Business Name: HD BARCODE, LLC
Effective Date: November 3, 2026

At Zenith Jewel Co., we understand that shopping online involves more than selecting a product and completing payment. Customers share information with us so that orders can be processed, parcels can be delivered, and questions can be answered. We take that responsibility seriously.

This Privacy Policy describes the personal information we may collect when you visit our website, make a purchase, communicate with our team, or otherwise interact with our online store. It also explains how information may be used, disclosed, retained, and protected.

1. Business Responsible for This Website

The website https://www.zenithjewelco.com/ is operated by:

HD BARCODE, LLC
334 Fourth Avenue
Indialantic, FL 32903
United States

For privacy questions or requests, contact: [email protected]

In this policy, “Zenith Jewel Co.,” “we,” “us,” and “our” refer to the business operating the website.

2. Categories of Information We May Collect

The information we collect depends on how you use the website and which services are available.

A. Information You Provide

When you place an order, contact customer service, submit a form, or otherwise communicate with us, you may provide:

  • Full name;

  • Billing and shipping addresses;

  • Email address;

  • Telephone number, if supplied or requested;

  • Order number and purchase details;

  • Products selected and quantities purchased;

  • Messages, feedback, or customer-service correspondence; and

  • Other information you voluntarily submit.

We use this information to identify orders, respond to requests, and provide the services you ask us to perform.

B. Payment and Transaction Information

Payments may be handled by third-party payment processors. Depending on the payment method and provider, we may receive information such as:

  • Payment authorization or transaction status;

  • Transaction reference number;

  • Payment method type;

  • Billing details;

  • Refund or chargeback status; and

  • Limited payment-related information needed for order administration.

Full payment-card information is generally handled by the payment provider rather than stored directly by our store, depending on the payment configuration. Please do not email us your full card number, security code, or online banking password.

C. Technical and Usage Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address;

  • Browser type and version;

  • Device type and operating system;

  • Language and general regional settings;

  • Pages viewed and links selected;

  • Referring website or source;

  • Visit date, time, and duration;

  • Website interaction and performance information; and

  • Error logs and security-related records.

This information may help us understand website performance, troubleshoot problems, and protect our online store.

3. How We Use Personal Information

We may use personal information for the following purposes.

Order Administration and Fulfillment

We use information to confirm orders, process payments, prepare products, arrange delivery, send order notifications, and maintain transaction records.

Customer Support

We may use your contact details and order history to answer questions, investigate delivery concerns, handle returns, assess product complaints, and communicate about refunds or replacements.

Website Maintenance and Improvement

Technical and usage information may help us identify errors, improve page performance, understand how visitors navigate the store, and make product information easier to use.

Fraud Prevention and Security

We may review transaction and technical information to detect suspicious activity, protect customer accounts, investigate potential fraud, prevent unauthorized transactions, and safeguard our systems.

Legal and Business Administration

We may use or retain information for accounting, tax records, dispute resolution, legal compliance, insurance matters, and the establishment or defense of legal claims.

Marketing Communications

Where permitted by law and subject to applicable preferences, we may use your email address to send promotional information, product updates, or special offers. You may opt out of promotional emails using the unsubscribe instructions in the message or by contacting us.

Opting out of marketing messages will not prevent us from sending essential transactional communications, such as order confirmations, shipping notices, or responses to customer-service requests.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • Maintain shopping-cart and checkout functionality;

  • Remember certain preferences;

  • Support website security;

  • Measure traffic and page performance;

  • Understand how visitors interact with product pages; and

  • Support marketing measurement or advertising features, where enabled.

You can manage or block cookies through your browser settings. Some website functions may not work correctly if essential cookies are disabled. If a cookie-preference tool is available on our website, you may use it to manage the categories of cookies that require consent.

5. How We May Share Information

We do not sell personal information to third parties for money. We may disclose information to service providers and other recipients when reasonably necessary to operate our store, fulfill orders, or meet legal obligations.

These recipients may include:

Website Hosting and Technology Providers: Companies that provide hosting, maintenance, security, software, and technical support.

Payment Providers: Services that process payments, authorize transactions, help prevent fraud, and administer refunds.

Shipping and Fulfillment Providers: Carriers, logistics providers, and fulfillment partners that receive the information needed to deliver orders.

Customer Communication Providers: Services that support email delivery, customer support, order notifications, and related communications.

Analytics and Marketing Providers: Providers that help us measure website activity or marketing performance, where enabled and subject to applicable privacy requirements.

Professional Advisers: Attorneys, accountants, auditors, insurers, and other advisers when their services require access to relevant information.

Legal and Government Authorities: Courts, regulators, law-enforcement agencies, or other recipients when disclosure is required by law or reasonably necessary to protect legal rights, safety, or property.

We seek to limit disclosures to information reasonably relevant to the purpose for which it is shared.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy. This may include maintaining order records, handling customer-service issues, processing refunds, preventing fraud, meeting accounting requirements, and resolving disputes.

Different categories of information may be retained for different periods. When information is no longer reasonably required, we may delete it, anonymize it, or securely dispose of it, subject to legal retention duties and legitimate business needs.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We encourage customers to protect their devices and email accounts and to avoid sending sensitive credentials or complete payment-card information through ordinary email.

If we become aware of a security incident involving personal information, we will assess the circumstances and take steps required by applicable law, including providing notices when legally required.

8. Privacy Rights and Choices

Depending on your location and the laws that apply, you may have certain rights concerning personal information. These may include the right to:

  • Request access to certain personal information we maintain;

  • Ask us to correct inaccurate information;

  • Request deletion of eligible information;

  • Opt out of promotional communications;

  • Exercise applicable rights concerning certain targeted advertising or data-sharing practices; and

  • Receive information about certain data-processing activities.

To submit a privacy request, email [email protected] with the subject line “Privacy Request.” Please explain what you are requesting and provide enough information for us to identify the relevant records.

We may need to verify your identity or authority before processing a request. We will respond within the time and manner required by applicable law.

Florida's data-breach notification law may impose notice obligations in certain circumstances involving personal information. This policy does not claim that Florida law grants every website visitor a comprehensive set of privacy rights in all situations.

9. Children's Privacy

Our website is intended for a general audience and is not designed to knowingly collect personal information from children under 13 without legally required parental involvement or consent.

If you believe a child has provided personal information to us inappropriately, please contact us. We will review the concern and take appropriate steps where required.

10. Third-Party Websites and Services

Our website may link to external websites or use third-party services for payments, delivery, analytics, or other functions. Those providers may collect and process information under their own privacy notices and terms.

We do not control the independent privacy practices of external websites. Before submitting personal information to a third party, please review its applicable privacy policy.

11. Commercial Email

We aim to follow applicable requirements governing commercial email communications, including accurate sender information and honoring valid unsubscribe requests.

If you no longer wish to receive promotional messages, use the unsubscribe link included in the email or contact us directly. We may still send messages necessary to complete a transaction or address a customer-service issue.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, business operations, service providers, or legal obligations. The latest version will be posted on this page with a revised effective date.

If a change materially affects how we handle information, we may provide additional notice through the website or another appropriate communication channel where required.

13. Contact Us About Privacy

For privacy questions, information requests, or concerns, contact:

HD BARCODE, LLC
334 Fourth Avenue
Indialantic, FL 32903
United States
Email: [email protected]
Contact Person: Zion Beckles

Please use the subject line “Privacy Request” so that your message can be directed to the appropriate team.